Recently, Trey Pennington wrote a post Developing relationships with a little LESS conversation in which he has started a multi-part review of Tom Asacker’s book, A Little Less Conversation: Connecting with Customers in a Noisy World. Although their emphasis is on commercial communication and leveraging the power of social media, underlying this is the foundation skill of building relationships. [Read more]
January 4, 2010 by Robin Dickinson | 220 views | Comments (22)
